By admin In Empyrean We’re a small team at Empyrean. This means that all of us usually contribute in support. A lot of times I will get responses like “Oh wow, you’re the founder and doing support!”. The same happens when our lead developers or designers are answering requests as well. To me though, this is natural and important. The best way to enhance a product is by understanding what your client want and need, as well as where they have trouble. Since we all participate in communication, we want people to know more about who we are and what we do.